Chinese New Year 2020 Delivery Service Terms and Conditions
- Hamper delivery service is available only within Peninsular Malaysia (excluding island and certain areas). P.O Box address are not acceptable.
- Purchase of hamper below RM200, delivery fee of RM25 per hamper is charged.
- Free delivery is offered in selected areas for hamper worth above RM200.
*Free delivery service only refers to the areas located near selected Jin Ye Ye sales outlet, T&C apply.
- Delivery fee of RM 25 per hamper is charged if the hamper is delivered to other area/state.
- Due to product fragility and other factors, certain type of hampers are available for delivery service only in selected area/state. Kindly contact customer service 1700 81 9189 for further information.
- To avoid any delay, customer has to ensure the recipient’s details are correct. In the event of delivery failure due to wrong details provided, extra costs may be incurred. Any complaint about the late delivery will not entertained.
- Under normal circumstances, hamper is delivered within 7 working days (excluding weekend and public holiday) after the payment is made.
- Due to internal arrangement and several factors, we are unable to accept orders with pre-determined delivery date by the customer.
- The delivery service is scheduled as below:
For orders placed on 15/01/2020 or before, delivery is before 24/01/2020.
For orders placed on 16/01/2020 onwards, delivery is before 08/02/2020.
- Should a product runs out of stock, it shall be replaced with another of the same or higher value.
- Goods sold are non-refundable, non-returnable and non-exchangeable.
- The hamper will be returned to customer if the recipient refuses to accept.
- We reserve the right to change, modify, or amend any terms and conditions at any time without prior notice.
**Terms & conditions apply.